Common questions about managed OpenShift.
Sixteen answers across product, infrastructure, pricing, and operations. If you don't see your question, the call is the fastest way to get a real answer.
What exactly is Managed OpenShift? +
A dedicated OpenShift cluster provisioned for your organisation, EU-hosted by default, and operated by Stakater. We manage upgrades, lifecycle operations, and platform health.
What is Managed KubeStack+? +
Managed KubeStack+ is Managed OpenShift plus a complete, pre-integrated developer platform — GitOps with ArgoCD, CI/CD with Tekton, secrets with OpenBao, multi-tenancy with MTO, full observability, backup, and a developer portal with Backstage. All managed by Stakater.
Can I start with Managed OpenShift and add Managed KubeStack+ later? +
Yes. Start with the managed cluster and add the full Managed KubeStack+ platform when your team needs GitOps, CI/CD, secrets, observability, backup, and developer tooling.
How long does provisioning take? +
Your cluster is provisioned in under 15 minutes. The onboarding call and configuration discussion typically takes 30 minutes before that.
Where is my data hosted? +
The default EU deployment runs in Amsterdam for EU data residency, GDPR alignment, and low-latency European access. Additional regions can be supported based on deployment needs.
Is Stakater Cloud GDPR compliant? +
Stakater Cloud supports GDPR requirements with EU data residency, Data Processing Agreements, documented controls, and ISO-certified operations.
What about DORA and NIS2? +
Stakater Cloud operations are aligned to DORA requirements for financial services and NIS2 expectations for critical infrastructure operators. Book a call for a detailed compliance review.
What certifications do you hold? +
We are certified to ISO 27001:2022 (information security management) and ISO 9001:2015 (quality management). Both certifications are audited annually.
Is the Red Hat subscription included? +
Yes. The Red Hat OpenShift subscription is included in your Stakater Cloud pricing. There is no separate Red Hat bill.
Are there egress fees? +
No. We do not charge egress fees. Your monthly subscription is the total cost.
What is the minimum commitment? +
Monthly and annual subscriptions are available. Annual subscriptions include a discount. Book a call to choose the right option for your organisation.
Can I scale my cluster? +
Yes. You can add nodes or change node sizes at any time. Changes are applied by our SRE team with zero downtime.
What does Stakater manage day-to-day? +
Stakater SRE manages cluster upgrades, patch management, incident response, capacity planning, and platform health monitoring.
What support options are available? +
Standard support (8/5, ticket-based) is included with all plans. Premium support (24/7, phone + ticket, priority queue, named technical contact) is available for an additional €2,000/month.
What happens if I want to leave? +
You own your data and workloads. Stakater supports clean migration planning. OpenShift is a standard platform, so applications are not locked into proprietary APIs.
Do I need my own platform team? +
No dedicated platform team is required for the managed platform. Stakater SRE handles day-2 platform operations.
Still have a question? Send it our way.
Book a 30-minute call. We'll answer anything that isn't here, including scale, region, and compliance specifics for your workload.